Unexpected Insights from the Reviews

After reading the feedback here, I was quite surprised. My experience with the services wasn’t reflected in the positive comments I saw. My counselor lacked clear instructions, didn’t engage in proper planning, and only informed me about available services after the deadline had passed. There was no personalized support whatsoever. While some commenters seem fortunate to have counselors who put in extra hours, mine was different.I decided to switch counselors and am hopeful to receive the exceptional service everyone else describes. If you’re unhappy with your current counselor, I recommend requesting a change to avoid wasting your time and money.Update: I switched counselors, and Elizabeth has been amazing. We had just two weeks to apply to twelve private colleges, and she organized everything within that timeframe! My daughter couldn’t spend Christmas and New Year as planned because Elizabeth was always available whenever she needed advice. Every application was strengthened, and my daughter felt she could fully express herself. Elizabeth’s coaching on essays and interviews was outstanding. My daughter completed interviews with six top schools feeling confident.